Exchange Policy

Raise an exchange from your order page under My Orders within 7 days of delivery, and tell us the replacement colour or variant you’d like.

Exchange items must meet the same eligibility conditions as returns — unused, unwashed, with tags and packaging intact.

Once approved, we schedule a free reverse pickup of the original item. After it passes the warehouse quality check, we ship your replacement at no extra shipping cost.

If your requested replacement is unavailable, we’ll offer an alternative or process a refund instead.

Exchanges for the same product in a different colour/variant carry no additional charge. Where a different-priced item is agreed, any difference will be collected or refunded as applicable.